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Builder delay in Pune: how a MahaRERA complaint actually works

Adv. Indrajit DongreFounder & Senior AdvocateUpdated July 2026 · Reviewed for accuracy
Advocate advising a homebuyer on a RERA complaint

If a builder misses the possession date in your registered agreement, Section 18 of the Real Estate (Regulation and Development) Act gives you a choice: withdraw and claim a refund with interest, or stay in the project and claim interest for every month of delay. Complaints are filed online with MahaRERA, and orders in delay matters commonly come within roughly six to twelve months — far faster than a civil suit.

The most expensive thing a Pune homebuyer does is wait politely. Interest under Section 18 runs from the promised possession date, so every month of accepting a new assurance is money you are choosing not to claim.

Your two options under Section 18

OptionWhat you getBest when
Withdraw from the projectFull refund of amounts paid, with interestThe project is stalled or you have lost confidence
Continue in the projectInterest for every month of delay until possessionConstruction is genuinely progressing

The rate is prescribed under the Maharashtra rules and is linked to the State Bank of India's highest marginal cost of lending rate plus a margin — meaningfully higher than what most buyers assume, and payable on the amounts you have already paid.

Documents to assemble

  • Registered agreement for sale — the possession date in it is the pivot of the case
  • All payment receipts and bank statements
  • The project's MahaRERA registration number and disclosed completion date
  • Every communication about delay, especially the builder's own written assurances
  • Demand letters received from the builder
  • Allotment letter and cost sheet

The process, step by step

StepWhat happensTypical time
Complaint filed onlineDetails, documents and the prescribed fee submittedDays
Notice to the builderReply filed by the promoter4–8 weeks
HearingsUsually virtual; both sides heard2–5 months
OrderRefund with interest, or delay interest6–12 months overall
Execution / recoveryEnforced through MahaRERA and the CollectorIf the builder does not comply
RERA or the consumer commission? both have jurisdiction over builder disputes. MahaRERA is generally faster for delay interest and refunds; a consumer complaint can capture broader compensation. You cannot pursue the same relief in both — the forum choice is strategic and should be made before filing.

The bottom line

Read the possession date in your registered agreement, compare it to today, and act on the difference. RERA was written for exactly this situation, and it is one of the few forums in India that reliably moves in months.

Adv. Indrajit Dongre
Founder & Senior Advocate · Enrolled 1998

Nearly three decades before the Family Court, District & Sessions Court, Pune. Leads the firm's practice at Indrajit Dongre & Associates, Kasba Peth.

This article is general information, not legal advice. For guidance on your specific matter, book a confidential consultation.